Refund policy

All online purchases are final sale.

 

Due to the nature of skincare and hygiene standards, we’re unable to accept returns or exchanges once orders have been shipped. As a small, independent business, this helps us maintain product integrity and continue curating thoughtfully for our community.

 

If you have questions before purchasing, we’re always happy to help guide you.

 

If your order arrives damaged or incorrect, please email info@seoulglowlab.com within 48 hours of delivery, and we’ll make it right.

 

Thank you for supporting Seoul Glow Lab.